by Penny M
It was one fine day in the supermarket.
I took great care to choose peaches that did not look bruised. I considered the fact that they had travelled from farm to packing depot to store. I contemplated the care that had been expended to keep them bruise-less. It was well worth the price.
I was happy with my selection. I placed them in my basket with respect. I trawled the store for the rest of my listed requirements. Each additional item was placed strategically around my pieces of fruit to avoid the slightest detriment to their health.
Upon arrival at the checkout, I held my trophies aloft with my most winning smile.
The till operator rewarded me with a cheerful glance, rang the price up, and placed my purchase on the counter with the same care as she did the eggs.
The packer had missed our exchange. She packed the first packet with goodies whilst I paid. Then, before I had a chance to stop her, (you guessed it) she dumped her fruity victims into the bottom of the second bag. Shock waves ricocheted through my psyche. I gulped air to calm myself before sputtering out my complaint. To ignore such blatant abuse would be an injustice.
I spoke up.
“Do you realise that I spent time to find peaches without bruises? And you have just dumped them in the bag without care. You have probably bruised them.”
The recipient of my complaint had the grace to apologise as did the checkout lady who realised that her colleague had not paid attention.
Perhaps these two Customer Servants will remember their lesson and honour the pickers, packers, merchandisers and consumers with every piece of fruit that crosses their counter. I might acquire a reputation for being a ‘grumpy old bag’, but I intend to speak up on every such occasion. Imagine what it could do for our economy, stress levels, facial features and hair colour if each one of us contributed to the education and training of every checkout operator and packer in the country.
The challenge is on. You too can change our world…